Below is a typical call between a carrier’s Customer Service Department and a Sales Rep., usually minutes before the rep heads to a customer visit.
Part 3 in our "Running With Roadvision" series documents the delivery. See below how Roadvision technologies and solutions can efficiently enhance the flow of data throughout the delivery process.
Before we discuss customer service and sales let’s highlight 5 impressive statistics related to customer service:
With so many new forms of technology being discussed in the trucking and logistics industry, it can be tough to figure out which are truly relevant to your operation. To help, here are two technology terms every carrier needs to understand, because they will play an..
Part 2 of our info-graphic series, Running With Roadvision, follows the freight bill. Learn how our LTL trucking software can optimize your billing process.
With all of the innovative technologies available today, many companies have gone completely paperless. For some trucking companies this transition might seem like an impossible concept, which is understandable. Traditional paperwork is as valuable as the freight..
Introducing our info-graphic series, Running With Roadvision. Visually follow how Roadvision trucking software can revolutionize your operation. We begin with the pickup.
"While fleets use less and less paper, the information — the data — that used to be on a piece of paper still needs to be captured, stored, and applied to everyday business functions, from the truck to the back office, shop ... and management. As paper use has..
To compete for, and subsequently win a customer's business today you have to be able to move freight faster and handle it better, all while doing it for less money than your competitors. Additionally, and equally as fast, you are expected to be able to relay live,..